Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have got received a blunder from your local shipping service and would like to cancel your order, first check your e mail and/or spam filtration this means you clicked about the correct shipping and delivery address and/or WEB ADDRESS. Once this has been done, in case you are still enthusiastic about continuing, simply answer the e-mail with the information on your request and you may greatly appreciate any kind of assistance you might offer. For technological issues, you may need to make contact with customer care via their own telephone number: (Toll Free). Alternatively, if you have any additional questions, you can send us a good email and we will try our best to assist you.
Your package appear at your own door within 7 to ten operating days. Take note of Vape which shipping times may possibly vary from one courier company in order to another. Hence, it is, always preferable to purchase with a trustworthy company. To assist ensure your package arrives safely, we always advise of which you sign your own parcel’s “Thanks For Sending” section in order to arrives. Your local delivery services usually are required to plainly display this personal confirmation on almost all sent items, including Element Vape goods.
When your parcel is here at your entrance, you will need to collect this as soon because possible. This is usually normally done by completing a self-addressed, stamped envelope with your return deal with and tracking quantity. Upon arrival, ensure that your unit is completely charged and well prepared to start using this immediately. Tend not to wait for your Aspect Vape product to be able to warm up; it can not be stressed sufficient, particularly in the case regarding rechargeable batteries.
As layed out inside the above section, when shipping to UK residents, shipping will be facilitated simply by among our across the country network of courier companies, such since DPD, FED EX LOVER or UPS : but please enable for additional costs to be used into consideration any time placing your buy. Customers located inside the Republic of eire are not authorized to purchase online. In most cases, consumers located within typically the Republic of Ireland in europe will be not able to purchase the object with the use of credit cards or debit cards. We are currently encountering some issues together with credit card fraud in European countries as well as in certain situations, payments made applying these methods may possibly be declined or perhaps reversed. In inclusion, all deliveries to EU customers may be susceptible to fees and import duties.
When shipping internationally, please note that persuits procedures are extremely time-consuming and often require the assistance of an independent customs agent. In the case of an imported product, delivery times will be dependent on your courier’s international delivery service and transit times may greatly exceed our internal delivery estimates. In case you are unsure of expected transit times, please get in touch with us immediately. International orders will usually arrive within three to five business days after payment has recently been received.
For those questions relating to this matter, make sure you note that questions should be aimed towards our corporate headquarters. Should a person need to make modifications or inquire regarding our services inside general, you can do so in anytime during enterprise hours, Monday through Friday, except Weekend, Wednesday, and Thursday night. Should you possess any other queries, you can both contact our customer service team or perhaps one of the sales representatives at the main office. In the event you prefer to place your order on-line, you are delightful to visit internet site and follow typically the simple instructions supplied. All billing plus ordering information will be provided in the click regarding a button.
As constantly, we strongly suggest that all purchases be paid regarding in full before delivery or delivery regarding products. Any modifications to shipping or even delivery policies will probably be clearly indicated after receipt of transaction. In the occasion of a defect in any merchandise, please contact all of us right away for a return or substitute. As long as your satisfaction is usually our number one priority, we will work together with you to definitely make sure that you possess the best electronic products available.